How to set up MTN backup

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Posted by Felix Okoli on Tuesday February 28, 2012 12:30:0:

If you are on the MTN network and would like to back up your sim and phone contacts, one easy way to do this is by using the MTN back up services. It only costs N100 for the first session. Subsequent backups or synchronization costs only N50 and you can back up to 5000 contacts. I wonder how many people would have 500 contacts on their phone.
How to do it
Ordinarily you can do this by just going to MTN Services and clicking on MTN back up but this doesn't work on all phones so the best thing to do is to go online to mtnonline.com/mtnbackup

1. If you have registered before but forgot your password, you can retrieve it by:
- Clicking on Forgot password
- Entering your phone number in the format 23480+++++
- Click on send and your password will be sent to your phone almost immediately
- Now use the password and your phone number and login
- Remember that password is case sensitive

2. If you are new, then Click on register, get the confirmation code and then login to your account
- Now you are logged in
- Go to address book
- Click on sync your mobile
- Select your phone model
- Click on send to phone
- You would get an OTA message "Configuration settings received sync"
- Click on show and then Save
- Go to your online account and acknowledge that you have received the settings and then copy the pin
- Now enter the pin on your mobile phone and you would get sync saved
- Click on "I have installed the settings" on your mtn web account

Now on your mobile phone:
- Go to menu and choose Settings.
- Select sync and data transfer.
- Select Data transfer and then server sync and press yes to start.
- If the phone asks you to select the data you want to sync, select data you want to synchronise e.g Contacts, Calendar and Notes and press Done.
- Your data will be transferred to MTN'S secure network. Data charges will apply according to your data plan.
- When done, you may go to the MTN back up account and see your uploaded data.



Comments:
Re: How to set up MTN backup Posted by Kate on Monday February 14, 2011 at 10:54:9:

Thanks for the info but I have been trying to do this and I have everything setup but after clicking on synchronize and it is updating, it only progresses to 3% and gives and error that it cannot be completed. Is the problem with my phone or with MTN?



Re: How to set up MTN backup Posted by Felix Okoli on Tuesday February 15, 2011 at 13:48:32:

Have you subscribed for day browsing and sure gprs is working on your phone? You may still contact mtn customer service if you are having problems. I thinkg MTN back up needs gprs service and a working one at that in order to upload your data



cant get all my numbers Posted by Agu Ikechukwu Alex on Monday February 28, 2011 at 14:46:41:

I did a back up and every time i lost my phone i only get some contact when i coplained i was asked to go on net pls help send me all contact on my lost phone



Re: How to set up MTN backup Posted by Felix Okoli on Monday February 28, 2011 at 17:42:22:

If you did a complete online back up to mtn and retrieved it completely in the same manner, the contacts will be complete. You may also login to the mtn back up website and see if the contacts you are looking for are there.



Re: How to set up MTN backup Posted by adefila on Saturday March 26, 2011 at 13:25:5:

i want my mtn contant back.



Mss Posted by Omolabi idowu on Wednesday April 20, 2011 at 22:2:16:

Why do my mss message refuse to send on 08164050165



Re: How to recover my MTN backup password if i lost my sim Posted by Victor oluleye on Friday April 29, 2011 at 20:49:36:

Pls how can i recover my mtn backup password if i lost my sim and forgot my backup password



Plz I want to retrieve my contact. Posted by Jamesemma on Thursday May 26, 2011 at 13:4:35:

Plz i did a welcome back and i need to restore my contacts and i cant remember my password. Plz help me.



Re: How to set up MTN backup Posted by bassey ubong udo on Sunday May 29, 2011 at 7:39:14:

i want to backup my simcard



Plz I want to retrieve my contact. Posted by okey on Thursday May 26, 2011 at 13:4:35:

Why don't you visit customer center and tell them mtn reset your password?


how to retreive sim contact Posted by nura abubakar garba on Monday May 30, 2011 at 12:18:58:

i will like to know how to retrieve my simcard contact after sim swap.



Re: How to set up MTN backup Posted by sahabiyusufradda on Friday July 1, 2011 at 23:6:48:

Mtn backup sim



Re: How to set up MTN backup Posted by Pherty on Saturday July 2, 2011 at 7:45:0:

Tnx Felix,i think what u wrote says it all,cos iv bn awake all nyt tryin 2 go about it.



Re: How to set up MTN backup Posted by Felix Okoli on Tuesday July 12, 2011 at 10:41:45:

MTN Nigeria now has a new website where you can do your back up.
The link is at https://mtnonline.weballynis.gemalto.com/gemaltobackup/default/login.vhtml

the initial one at mtnonline.com/backup is no longer working



Re: How to set up MTN backup Posted by Felix Okoli on Thursday July 14, 2011 at 7:45:15:

Learn how to currently do the back up here



Hw can i get my contact back that i av based up? Posted by Olali Alex on Thursday July 14, 2011 at 22:50:28:

I retrieve my mtn line back on d 6th on July and i make back up before my sim was blocked after i retrieved it i tried 2 get back my contacts but i can't pls help me hw am i goin to do it to get my contracts?



Re: How to retrive MTN backup contacts Posted by Okocha maxwell ifeanyi on Thursday July 21, 2011 at 2:15:19:

I want my contacts back




Re: How to withdraw from MTN back upup Posted by Bapakaye Dibi on Monday August 1, 2011 at 15:29:49:

I wish to withdraw from MTN backup. How do I go about it? Each time I tried to reach MTN Backup to check for contacts deleted from my phone , I drew a blank.



Re: How to retrive MTN backup contact Posted by Rotimi Adeleke on Monday August 29, 2011 at 16:16:2:

Pls can u get me my contact back, 4 since I lost my phone,I have tried without success.
My MTN no is 08064266222



Re: How to set up MTN backup Posted by Nafiu abubakar on Thursday September 15, 2011 at 17:54:42:

i loss my phone am tred to susses my mtn number 08038870796



Re: How to set up MTN backup Posted by ojetu joseph on Thursday September 29, 2011 at 7:51:36:

I've done my backup 4 some time now,but up till now ve not seen my contact.pls dis is my no.08062391982



Re: How to set up MTN backup Posted by Felix Okoli on Thursday September 29, 2011 at 7:51:36:

Maybe you should try going to https://mtnonline.weballynis.gemalto.com/gemaltobackup/default/login.vhtml and log in with your username and password to see if there are any uploaded contacts else you should try doing the backup again. If the backup was successfully done, your contacts will be available on the online database and you will receive a text message indicating that it was successful and you will be charged


Re: How to set up MTN backup Posted by Onedor on Wednesday September 28, 2011 at 11:54:21:

Pls can i use any network and be browsing and do my backup to my mtn line.



Re: mtn sim swap Posted by Onedor on Wednesday September 28, 2011 at 12:4:34:

Somebody help me,i want to know the site i can do my line welcome back.pls



Re: How to set up MTN backup Posted by ojetu joseph on Thursday September 29, 2011 at 7:51:36:

I've done my backup 4 some time now,but up till now ve not seen my contact.pls dis is my no.08062391982



Re: retrieval of backup contacts Posted by treasure on Thursday September 29, 2011 at 15:31:10:

how do I retrieve the contacts backedup after sim swap,Itried but to no avail withpassword,I need assistance+2348066763358,thaks in advance



Restore my backed up sim contacts Posted by ikechukwu onuigbo on Wednesday October 26, 2011 at 14:11:27:

Pls,help me retrive my backed up sim contacts. I had a system upgrade and consequently lost all my contacts. Since I backed them up,can you please restore them for me



Re: How to set up MTN backup Posted by shuaibu Ahmad on Tuesday March 6, 2012 at 7:42:41:

Please, I try to get my whole mine contact back but I can't and I do all I can but no result yet



Re: How to set up MTN backup Posted by Diala chinwe on Tuesday April 17, 2012 at 8:51:58:

I hope this backup won't wipe out all contacts & applications in my phone?



Re: How to set up MTN backup Posted by OBOLO ISAAC OLUWATOSIN on Wednesday May 16, 2012 at 16:11:31:

SINCE ON D 30 OF APRIL 2012, I SWAP MY SIM HAVE NOT SEE ALL MY CONTACT NUMBER ON MY SIM AND HAVE BEEN DOING SIM BACK UP BEFORE I LOST MY SIM PLS.HELP ME I NEED IT UGENTLY



Re: How to set up MTN backup Posted by Uzoho Gideon on Sunday May 20, 2012 at 14:19:19:

pls, how can i recover my mtn sim backup pin.



Re: How to set up MTN backup Posted by Uzobuaku onyebuchi on Sunday June 3, 2012 at 8:32:42:

Pls i lost my phone and need all my number back



Re: How to set up MTN backup Posted by paul Njoku on Tuesday June 26, 2012 at 14:29:4:

i want to retrieve my contacts, pls tell me how to do it?



Re: How to set up MTN backup Posted by Onyeka Gospel on Wednesday July 4, 2012 at 22:56:55:

please tell us d proper way to go,if one wants to retrieve backed up contacts. Curently my dad doesnt even know if he backed up his contacts before it got stolen.if he did,how can get them back. My dads number.08034261226. dimma_a5@yahoo.com. Thanks a bunch.



Re: How to set up MTN backup Posted by Arinze on Monday July 9, 2012 at 15:54:28:

Forgot password



Re: How to set up MTN backup Posted by Oluwatobi on Sunday August 12, 2012 at 18:26:8:

Thanks for the info. But how can users of phones like Black berry and I-phone, that were not listed on the site, use the backup?



Re: How to set up MTN backup Posted by Felix Okoli on Sunday August 12, 2012 at 18:26:8:

I think there is an option for those people on the MTN back up portal. If your phone is not listed, I guess they would provide an option for manual configuration of your phone


Re: How to set up MTN backup Posted by Benedict Alaribe on Wednesday January 8, 2014 at 14:56:0:

Pls, i used Black berry hand set, so my phone got crash and i lost all the whole contacts on my phone, i normally upload the backup message anytime. But now i cant find any number again. my number is 08069569175. Pls i need your assistant very urgent. Best Regards.



Re: How to set up MTN backup Posted by olaitan on Tuesday March 25, 2014 at 19:5:26:

pls hw can i get all my lost contact back from mtn cos hav backup all mybcontac pla hw can i get it back







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